Privacy Policy
Effective Date: 20 August 2025
Company Name: Giftolux Ltd
Website: www.giftolux.com
Contact Email: info@giftolux.com
Giftolux Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or shopping on our website, as well as through our partner marketplaces such as Amazon, eBay, and Etsy.
1. Information We Collect
When you interact with us, we may collect the following information:
Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
Order Information: Products purchased, order history, and transaction details.
Technical Information: IP address, browser type, device information, and browsing behavior on our site.
Communication Information: Messages, inquiries, or feedback sent via email, forms, or social media.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you regarding purchases, shipping updates, and customer support.
Improve our website, products, and customer experience.
Send promotional offers and updates (only if you opt-in).
Comply with legal, tax, and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
Service Providers: Delivery companies, payment processors, and IT support providers who assist us in fulfilling orders.
Marketplaces: If you purchase via Amazon, eBay, or Etsy, their respective privacy policies apply.
Legal Authorities: When required by law or to protect our rights, property, or safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings, but some features of the site may not work properly without them.
6. Your Rights
Under applicable data protection laws, including the UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Object to certain data processing activities.
To exercise your rights, please contact us at info@giftolux.com.
7. Data Retention
We retain your personal data only as long as necessary for business purposes and legal obligations. Once no longer needed, it will be securely deleted.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of these external websites.
9. Children’s Privacy
We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
